9 Tools for Successful Online Business In 2022
What Are The Tools To Build A Successful Online Business?
E-Business will be more successful along with a complete CRM platform.
These platforms include all the tools and integrations that we need to grow better. Growth speeds up with increasing leads, accelerating sales, engaging and on-boarding or streamlining customer service.
Table Of Content
Three areas play an important role in this Viz. Acquire, Engage and Support.
We are discussing it here.
(A) Acquire
Technologies like chatbot, pop-up forms and 24/7 automated meeting scheduling shall contribute to increasing website conversions.
(B) Engage
Event and campaign scales up by using special tools like email marketing, automated marketing and event tracking that results in growing traffic, converting more visitors, and running complete email marketing.
(C) Support
Real-time assistance to customers with a collaborative live chat inbox, support knowledge base automation, and bots based self-service support.
We are reviewing such 9 tools that we recommend building a successful online business.
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1. Pop Up Forms
How to capture leads? How to drive more sales?
Powerful drag-n-drop builder, creating visually stunning inputs. Forms normally optimized for the highest conversion rates to generate leads, drive sales, survey visitors and more.
Use popup forms and create sleek forms as well as customize how they look, when they appear, and who sees them.
Intuitive and responsive visual builder, effortlessly building mobile responsive forms. Faster launching with built-in high performing templates and customizing them to match our website presentation.
Personalization for every visitor, never asking same information again and advanced greeting techniques make the things more easy.
Multistep popup forms software funnels, increasing conversion rates and collecting additional leads by asking for more data.
Targeted campaigns like visitor activity, subscribers, special attributions, and segment wise set ups quickly.
Conditional actions, automated segmentations, and jumping to different forms taking reference from previous customer inputs gives user a ultimate experience.
No developer required, works on any website, and FREE offered by GIST. Sets up in seconds, and works with any website.
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2. Chatbot
How to scale up business?
24/7 interaction between the hottest leads and sales team boosts capturing by 30% additional leads on websites with visitor engagement is possible.
Build a custom chatbot for your site, no code required. Engage more visitors, generate and qualify more leads, and book more meetings 24/7 on your website.
Treating each unique visitor by asking the most qualified question directly will help to generate inbound leads. With chatbot, this process becomes automatic.
Identifying frequent website visitors and setting up sales meetings can be effortless round the clock by using chatbot software. Thus, the website will work for you.
Sales team will take quick and right action once they get the gist of hot conversations like new leads, active contacts, growing accounts, upcoming opportunities, and Salesforce prospects.
GIST offers FREE FOREVER. No credit card required. Instant setup.
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3. Meeting Scheduling
How to schedule meetings?
Prequalifying prospects and scheduling 24/7 meetings with them will be done by gist bot. This will act as your personal assistant to take care of the prospect through every step of the scheduling process.
A dedicated meeting scheduling easily set up the system that qualifies prospects and schedules your meetings with them.
Powerful settings allow controlling your meeting schedule like day, time, and even type. It is secure because prospects only can see available time; not your entire calendar.
Recurring meetings days along with weekends and special holidays are fully customizable. A quick 15-min session to 90 minute presentation; you have wonderful choices as per business need.
A well articulated and professional presentation of meeting scheduling software signup pages gains your prospect's trust.
Once your business database is growing, prospect trust shares valuable info along with their contacts as well. This helps to schedule meetings, email campaigns and educate customers about your product.
You can track customer engagement with your site before and after the meeting.
Google Calendar can easily sync with this scheduling software. This helps to be on time and every time.
Increasing confidence and comfort level as scheduling, notifying and reminding will be handled by tight synchronization.
Overbooking of meetings is the biggest mistake with manual scheduling. Meetings software will refer only to open and free time zones before booking.
We can share a sign up page along with customized links of scheduled hosted meetings over email, social media, business virtual card, and more.
Start your unlimited 14-day FREE TRIAL with GIST.
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4. Email Marketing
How to make powerful email marketing?
Multiple email types like broadcast, drip campaigns, event triggered automated, schedule driven, email funnels, upsell, and cross-sell are business critical.
Everything you need to run a beautifully designed, professional campaign to grow your business. Best email marketing does this job for you.
Creating beautiful emails without the help of designers possible with an easy to use drag n drop editor allows you to modify content and branding design customization along with call to action and special images as well.
Well-designed professional template delivering messages in a focused and clear way. Giving a personal touch to special contacts in your CRM feels great to the reader.
This email marketing software does not require specialists, it's easy and requires a few clicks.
Pushing prospects further deep in the success funnel by using powerful targeted workflows. These workflows work setting up web hooks, scoring leads, rotating leads to sales, and easily managing data in bulk.
Sending emails at the right time like a new blog post or promotional sale and resending to non-openers. Taking care of time zones to potential recipients is also playing a critical role.
GIST offers FREE FOREVER. No credit card required. Instant setup.
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5. Email Marketing Automation
How to automate email marketing?
Driving revenue is possible by using customer journeys and delivering timely, relevant emails.
Engage with your audience by using marketing automation on a more personal level.
Setting up automation rules are effortless; simply point, click and configure on the canvas. Workflows work for you 24/7 and 365 days as autopilot. Building an intuitive visual workflow finds most engaged contacts by pulling information from other platforms.
These communicate with the target audience precisely from a large database and conditions that you set.
An email marketing automation uses a few clicks, and you can create three email welcome campaigns.
Custom automation requires defining triggers, desired conditions and final actions. We can use advanced complex logic like AND OR as well for further precision.
GIST offers FREE FOREVER. No credit card required. Instant setup.
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6. Event Tracking
How to track events automatically?
In an Online Business, monitoring activities of users, visitors, and customers on a website is a guide for future actions like what's working and carry forwards.
A great event tracking system automatically tracks clicks, form submissions, page views, and many more. It's a codeless effort.
It's very useful for product managers, marketing specialists, and even for content designers to set up tracking plans and segmentation.
Easy integration with built-in event visualization to track strike-through. Manual tracking and historical data with retroactive approach also provided.
Universal searching and intuitive filtering in event tracking software makes easy searching by deep attributes like name, email, and users.
We can search by their activities as well. Creating hyper targeted segments and exporting critical user data in CSV format offers more control on your management of subscriber databases.
Converting emails to enrich professional pages and identifying top leads keep you informed in real time.
Current information like keywords used, active contacts, slipping away, and users needing help are business critical and normally require attendance and control in real time.
No coding required. GIST offers FREE FOREVER. No credit card required. Instant setup.
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7. Live Chat
How to build relationships? How to close deals?
Capturing, qualifying, and routing potential leads helps the sales team to book meetings accordingly.
It's obvious that right leads are most engaged, hence live chat quickly get desired results by clearing queries and doubts instantly.
These right leads assisted by live chat software to increase win ratio.
Providing modern chart experience and chatting in the local language delivers a great experience as personal care.
Assigning conversation between teammates in a more organized way helps to extract the best ideas from teammates, keeps everybody onboarded.
Proactive conversations keep focus on potential customers like visitor stays on pricing page more than 30 seconds, taking special care of VIP customers, and automatic guided help messages keeps visitors quickly informed by live chat software
Real time messaging, instant notification, unified inbox, saved replies, Android apps, iOS apps, and Zapier integration keep your team active.
Start your unlimited 14-day FREE TRIAL
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8. Knowledge Base
How to educate customers? How to reduce support burden?
Educating all the buyers lowers support system workload.
Efficient knowledge base quickly takes up this task. Buyers can walk through smoothly through your articles full of products and services. This list can be easily editable.
It is a common searchable questions space where most of the primary queries get addressed.
Support articles editing is super easy so that drafting and publishing possible without wasting time. Article categorization made it keyword search friendly.
By using ultimate features of knowledge base software lowers support task pressure and delivers customer empowerment as well as providing right information at right time.
Customers normally find standard keywords at the support system. Adequate and categorized searchable support central information grows positively along with continuous update.
Ticketing system never allows us to deviate from our prime goal of customer success. Such ticket time gets reduced by using a well crafted knowledge base.
We can ask buyers to give ratings for our support system. This helps us to get customer feedback.
Start your unlimited 14-day FREE TRIAL with GIST.
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9. Customer Support Chatbot
How to automate customer support?
If you love your customers, why keep them waiting?
Scale up engagement for 24/7 by using automated customer support. Ensure better brand interactions, so your support team can solve 38%+ of inquiries instantly, with an AI-powered chatbot.
Convert long waiting time in support central into efficient and quick support at any time.
Artificial Intelligence based smart customer support chatbot quickly identifies brand and business type decides quality responses.
It starts searching for possible answers once the customer starts typing and reaches the maximum possible answer just before hitting the enter key.
FREE FOREVER. No credit card required. Instant setup.
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PRICING:
It is available in three packages, viz. Marketing Suit, Support Suit and All-In-One Bundle.
(a) Marketing Suit: Available in Free, Professional and Premium price range.
(b) Support Suit: Available in Free, Professional and Premium price range.
(c) All In One Bundle: Available in Free, Professional and Premium price range.
It is recommended to start with FREE FOREVER plan and get wonderful experience.
Then I am sure, you will definitely opt PROFESSIONAL plan and PREMIUM plan.
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MAJOR FEATURES:
- Multi-Channel: Receive messages from leads and users wherever they are.
- Team Inbox: One place to manage and respond to all conversations with leads and users.
- Inbox Automation: Reduce time spent on redundant tasks.
- Public Help Centre: A beautiful knowledge base, searchable by anyone.
- Meetings: Start scheduling meetings faster.
- Contact Profiles: Understand who they are and every interaction they’ve had with your business.
- Contact Management: Everything to add, edit, organize, and clean your list.
- Event Tracking: Understand how visitors are interacting with your website in real time.
- Email Marketing: World class email marketing + marketing automation.
- Form Builder: Build responsive forms fast, using our powerful builder, without relying on designers or developers.
- Security: We've worked hard to make secure and reliable so your business can rely on us.
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How to migrate to GIST?
Below make can be migrate to GIST very easily. Click to your existing software and get migrating guide with quick steps.
- Intercom
- ConverKit
- AWeber
- Constant Contact
- Drip
- Mail Chimp
- Drift
- Calendly
- Olark
- ZenDesk
- HubSpot
- Active Campaign
- FreshWorks
- Klaviyo
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CONCLUSION
We understood and got detailed introduction of 9 tools for successful online business.
Also, we seen few FREE tools offered by GIST which can be used to enhance business performance. Further, we seen multiple ways of migrate to GIST; if already using other tools.
All the best to your grand success of online business!
Thank you so much for reading this article!
